Job Description

Job Summary
Sales Coordinator to continue to the achievement of sales targets by supporting sales team, coordinating sales activities, and maintaining good customer relationship. The sales coordinator's responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, motivating staffs, handling administrative duties, and promoting customer satisfaction.
Roles & Responsibilities

• Coordinate and follow the customer sales orders
• Coordinate the customer demo plan with the sales team and technical team
• Monitor the weekly budget gaps and report it to the BS HD
• Monitor the stock level and report any potential shortage
• Collect and follow the sales FC from the sales team
• Collect and follow the sales FC from the sales team
• Collect the market data from the sales team and report it to the management
• Highlight any short delivery
• Report all customer complains
• Coordinate the Biweekly/ Monthly sales meeting and wrap the MOM
• Follow-up on weekly meetings actions with sales team and report the progress and needed support

KPIs

• Client Acquisition: Number of new clients acquired within a given period.
• Customer Satisfaction: Feedback scores and retention rates.
• Sales Pipeline: Monitoring the progress of deals through the sales pipeline.
• Sales Efficiency: Ratio of sales generated to resources expended.
• Productivity: Number of client interactions and sales activities completed per week.
• Forecast Accuracy: Discrepancy between forecasted sales and actual sales.

Work experience requirement
Minimum 3 to 4 years' experience in similiar role preferably in FMCG industry.
Qualification
Bachelor Degree in Business or Marketing or similiar field.
Familiarity with ERP systems such as SAP, Oracle, or similar.
Competencies
Business Acumen
Sales Planning
Documentation and Reporting
Industry Regulations and Norms
Cost Management
Communicating effectively
Self and Team Management
Planning & Decision Making
Customer Centricity
Ownership & Result Orientation
Business Unit: Bakery Ingredients (358)
Business Group: Bakery (BK01)