Support the Sales and Marketing team by preparing quotations, tracking performance, coordinating exhibitions and marketing materials, managing customer follow-ups, and ensuring smooth communication between departments. This role ensures efficiency, consistency, and customer satisfaction.
Key Responsibilities:
Sales Support & Coordination
Prepare professional quotations as requested by the sales team.
Track quotation status (won/lost/pending) and update records daily.
Collect and summarize feedback on lost deals.
Maintain an organized client, quotation, and project database.
Handle supplier/vendor registrations (upload profiles, certificates, CR, VAT, ISO, etc.).
Coordinate with internal teams (production, logistics, finance) for timely order delivery.
Prepare weekly and monthly sales performance reports.
Customer Follow-up & Service
Contact customers after delivery for satisfaction feedback.
Record and summarize feedback in "Customer Experience" reports.
Follow up with inactive clients to identify new opportunities.
Handle initial customer inquiries and direct them to the right team.
Exhibitions & Marketing Coordination
Plan and organize company participation in exhibitions (booth setup, materials, samples, giveaways).
Ensure marketing materials (catalogs, brochures, profiles) are up to date and available.
Coordinate with design and printing suppliers when needed.
Manage inventory of promotional materials and reorder as needed.
Support marketing activities (social media uploads, website updates, etc.).
Reporting & Analysis
Generate weekly and monthly sales reports (quotations, conversion rates, lost reasons, feedback).
Maintain a central dashboard for sales KPIs and team performance.
Prepare summaries and presentations for management meetings.
Analyze customer data to identify trends and suggest improvements.
Administrative & Documentation
Organize and archive quotations, contracts, and client documents.
Maintain and update the master price list and quotation templates.
Ensure company certificates and documents are valid and renewed on time.
Assist in scheduling meetings, preparing agendas, and taking minutes when required.
Education
Bachelor's Degree in
Business Administration
,
Marketing
, or a related field.
Diploma holders in
Sales & Marketing
or
Office Administration
may also be considered.
Experience
Preference:
Minimum 2 years of experience in Sales or Marketing Coordination.
Freshers are also welcome to apply.
Skills & Competencies
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficient in MS Office (especially Excel, Word, and PowerPoint).
Basic knowledge of CRM systems or sales tracking tools.
Attention to detail and accuracy in documentation.
Ability to coordinate with multiple departments effectively.
Creative mindset with an interest in marketing activities and event coordination.
Job Type: Full-time
Application Question(s):
What is Your Nationality ? (Required)
Language:
* Arabic and English (Required)
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