Job Description

A Sales Coordinator in HVAC general trading supports the sales team by managing customer interactions, processing orders, and coordinating activities related to HVAC products and services. This role often involves liaising with customers, suppliers, and internal teams to ensure smooth sales operations and client satisfaction. Here's a more detailed breakdown :Key Responsibilities:

Customer Relationship Management:

The Sales Coordinator acts as a point of contact for customers, addressing inquiries, providing product information, and handling concerns.

Order Processing:

They manage the entire order process, from initial quote to final delivery, ensuring accuracy and timely completion.

Sales Support:

They assist the sales team with various tasks, such as preparing sales reports, maintaining customer databases, and coordinating sales activities.

Communication and Coordination:

They facilitate communication between customers, sales staff, and other departments (e.g., logistics, finance).

Product Knowledge :

A strong understanding of HVAC products and systems is often required to effectively support sales efforts.

Technical Assistance:

In some cases, they may provide technical support to customers, assisting with product selection and troubleshooting.

Sales Target Achievement:

The Sales Coordinator may also contribute to achieving sales targets by actively participating in sales initiatives and customer engagement.
Skills and Qualifications:

Sales Coordination Experience:

Prior experience in sales coordination, particularly within the HVAC or construction sector, is often preferred.

Communication and Interpersonal Skills:

Excellent communication, both written and verbal, is crucial for interacting with customers and colleagues.

Product Knowledge:

A good understanding of HVAC products, including dampers, ducts, filters, and other related components, is valuable.

Technical Proficiency:

Proficiency in MS Office (especially Excel and Word) is often a requirement, and experience with ERP/CRM systems is an advantage.

Organizational Skills:

The ability to multitask, prioritize tasks, and meet deadlines is essential.

Customer Service Orientation:

A customer-focused approach and the ability to build strong customer relationships are important.
Job Type: Full-time

Pay: AED1,800.00 - AED2,500.00 per month

Experience:

* sales and marketing field: 2 years (Preferred)