Job Description

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Coordinate system-related support for sales activities, including updating sales records and tracking customer inquiries.
Prepare and send quotations to customers based on sales team requirements and ensure follow-up on approvals.
Handle customer inquiries via email and online platforms, providing timely and accurate information.
Collaborate with the finance team to ensure sales-related invoices are processed and documented correctly.
Coordinate with the warehouse team to verify stock availability and ensure timely dispatch of orders.
Work closely with the logistics team to arrange shipments, track deliveries, and resolve any transportation-related issues.
Liaise with delivery drivers to monitor and manage delivery schedules, ensuring orders are delivered on time.
Maintain and organize records of sales activities, including quotations, delivery schedules, and customer feedback.
Support the sales team in preparing presentations, reports, and documents for internal and external stakeholders.
Act as a point of contact for addressing and resolving system-related issues with internal teams.
Act as a customer service managing all customers inquiries amd complains.
Coordinate imports and sales for trading customers
Educational Qualification:
Bachelor's degree in business administration, Marketing, Sales or related field.
Work Experience:

• Proven experience in a sales coordination or administrative support role, preferably in the packaging or FMCG industry.

Competencies:
Familiarity with sales processes, documentation, logistics, and customer service principles.
Excellent communication and interpersonal skills, with the ability to manage multiple stakeholders effectively.
Proficiency in Microsoft Office and experience with CRM or ERP systems.
Strong organizational and multitasking abilities, with attention to detail.
Knowledge of warehouse, logistics, and delivery operations is desirable.
Attributes: Ability to work collaboratively across teams in a fast-paced environment
Knowledge of import export processes
Languages:
Fluency in English (written & spoken) is required.
About Us:
AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.
Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.
Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.
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Skills Required