Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim Group\xe2\x80\x99s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
Are you a dynamic and driven professional with a passion for sales and customer satisfaction? We are seeking a Sales Executive to join our team and take the lead in achieving and surpassing sales targets for AFM Commercial Vehicles, specifically Hino and TMH models. This role is a unique opportunity to excel in the world of commercial vehicle sales while elevating the customer service experience to new heights.

What you will do:

• Customer Database Management: Proactively maintain an up-to-date customer profile database, ensuring all pertinent information is readily available for analysis and targeted campaigns.
• Customer Relationship Building: Conduct regular customer visits to assess their evolving business requirements, fostering strong relationships to consistently achieve the highest levels of customer satisfaction.
• Sales Target Achievement: Strive to not only meet but exceed both monthly and annual sales targets while maximizing branch profitability, with a focus on net sales and gross margin earnings. Utilize discounts strategically to facilitate successful deal closures.
• Data Reporting: Timely submission of comprehensive AFCC / T-basis data at specified intervals, contributing to informed decision-making and tracking performance metrics.
• Customer Expectation Management: Consistently meet or surpass established standards to ensure customer expectations are exceeded, measured through metrics such as CSV scores and adherence to AFM Standards.
• Continuous Training and Development: Attend all sales meetings and modular training sessions, including refresher courses that introduce new products. Communicate the need for additional training to the Sales Manager or Branch Manager when required.
• Competitor Awareness: Stay informed about competitor activities and their products, providing valuable data to support strategic planning by management.
• Document Management: Accurately document and maintain all records in the deal file as per the standard operating procedures (SOP), ensuring a high level of accuracy and organization.
• Overdue Account Management: Monitor and control monthly overdue accounts to ensure they do not exceed mutually agreed-upon targets, maintaining financial stability and compliance.

Required skills to be successful:

• Proven track record in sales, ideally in the Material Handling Equipment or Commercial Vehicle Industry.
• Excellent interpersonal and communication skills.
• Strong negotiation and presentation abilities.
• Self-motivated with a results-oriented mindset.
• Ability to adapt to a dynamic market environment.
• A passion for customer satisfaction and relationship building.

About the team:
Working in a fast-paced and diverse environment, reporting directly to the Sales Manager.

What equips you for the role:

• Strong knowledge of Sales process, F&I, structure, systems and methodology
• High School Diploma is a must; Bachelor\xe2\x80\x99s degree desired
• UAE Driving license
• Previous sales experience in Material Handling Equipment
• Negotiation Skills
• Customer Service Skills
• Effective communicator Influencing skills

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world\xe2\x80\x99s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
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