Job Description

Job Title:

Sales and Collector

Location:

Ras Al-Khaimah, Ras Al Khaimah, United Arab Emirates

Reports To:

Bussinuss development Manager

Job Summary:

The Sales and Collector is a dual-role position responsible for both generating sales and ensuring timely collection of payments from customers within the designated territory of Ras Al-Khaimah. This role requires a proactive individual with strong sales acumen, excellent communication and negotiation skills, a customer-focused approach, and diligence and persistence in managing accounts receivable.

Responsibilities:

Sales Generation:

Identify and prospect potential customers within the assigned territory through various methods (cold calling, networking, referrals, etc.). Present and promote the company's products or services to potential clients, highlighting features, benefits, and value propositions. Build and maintain strong relationships with new and existing customers. Understand customer needs and provide tailored solutions. Prepare and deliver sales quotations and proposals. Achieve and exceed assigned sales targets and objectives. Keep abreast of market trends, competitor activities, and product knowledge.

Payment Collection:

Manage and monitor assigned customer accounts to ensure timely payment of outstanding invoices. Communicate proactively with customers regarding payment schedules, overdue balances, and payment arrangements. Follow up on outstanding invoices through phone calls, emails, and in-person visits as required. Negotiate payment plans and settlements with customers within established guidelines. Maintain accurate records of collection activities and payment status. Identify and escalate delinquent accounts or potential bad debt to the appropriate department. Prepare regular reports on collection status and outstanding receivables.

Customer Relationship Management:

Serve as a primary point of contact for customers regarding both sales inquiries and payment matters. Provide excellent customer service and address customer concerns promptly and professionally. Build rapport and maintain positive relationships with customers to foster loyalty and ensure repeat business.

Administrative Tasks:

Maintain accurate records of sales activities, customer interactions, and collection efforts. Prepare and submit sales reports, collection reports, and other required documentation. Ensure compliance with company policies and procedures related to sales and collections. Coordinate with internal departments (e.g., finance, customer service, logistics) to resolve customer issues and ensure smooth order processing and delivery.

Compliance and Regulations:

Adhere to all relevant local laws and regulations related to sales practices and debt collection in Ras Al-Khaimah and the UAE.

Qualifications:

High school diploma or equivalent; a bachelor's degree in business administration, marketing, finance, or a related field is preferred. Proven experience (typically [Number] years) in a sales role, with some experience in collections or customer service involving financial transactions. Strong sales and negotiation skills with a proven track record of achieving targets. Excellent communication (verbal and written) and interpersonal skills. Strong persuasive and influencing abilities. Ability to build and maintain strong customer relationships. Good organizational and time management skills. Strong attention to detail and accuracy. Ability to work independently and as part of a team. Proficiency in basic computer applications (e.g., MS Office Suite). Valid UAE driver's license and access to a vehicle may be required depending on the nature of the role and territory. Fluency in English is essential; proficiency in Arabic is highly desirable due to the local context.

Preferred Skills:

Experience in a specific industry relevant to the company's products or services. Knowledge of debt collection practices and regulations in the UAE. Familiarity with CRM (Customer Relationship Management) software. Strong problem-solving and conflict resolution skills. Ability to work under pressure and handle challenging situations.
Job Types: Full-time, Permanent

Pay: From AED4,500.00 per month

Experience:

* UAE: 3 years (Preferred)