Job Description

Sales Associate (Home Decor)
Position: Sales Associate (Full-Time/Part-Time)
Reports to: Store Manager
About the Role:
We are seeking dynamic and passionate Male & Female Sales Associates to join our home decor retail team. In this role, you will be the face of our brand, providing an exceptional customer experience by utilizing your product knowledge, design eye, and sales skills to help clients create beautiful living spaces.
Key Responsibilities:

• Customer Service & Sales: Greet customers warmly, identify their needs, and provide personalized consultations. Guide them through product selections, offer complementary item suggestions, and close sales to meet individual and store targets.
• Product Expertise: Develop a deep understanding of our home decor products, including furniture, textiles, lighting, and accessories. Stay informed on design trends, materials, and care instructions.
• Visual Merchandising: Assist in maintaining high visual standards on the sales floor. Help implement floor sets, restock merchandise, and ensure the store is tidy, inviting, and well-organized.
• Operations: Handle cash transactions, process returns/exchanges, and manage customer orders efficiently using the point-of-sale (POS) system. Assist with receiving new inventory and light stockroom duties.
• Team Collaboration: Work collaboratively with team members and management to achieve store goals, share insights on customer preferences, and contribute to a positive work environment.

Requirements:

• Solid Experience in Retail/Home Decor: Proven track record in a retail sales environment, with prior experience in home decor, furniture, or a related design-focused industry being a significant advantage.
• Strong Communication Skills: Excellent interpersonal and active listening skills to build rapport with diverse clients. Ability to communicate ideas and styling advice clearly and persuasively.
• Fluent English: Must be proficient in spoken and written English to effectively interact with customers, understand product details, and collaborate with the team.
• Passion for Design: A genuine interest in home decor, interior styling, and current design trends. Ability to inspire customers with creative ideas.
• Customer-Centric Attitude: A natural desire to help and delight customers, ensuring they have a memorable and positive shopping experience.
• Reliability & Team Spirit: Punctual, dependable, and a cooperative team player.

What We Offer:

• Competitive hourly wage + commission/bonus structure
• Employee discount on beautiful home decor products
• Comprehensive training on our products and design principles
• Opportunities for career growth within a supportive environment
• Vibrant and creative workplace culture

Skills Required