Displaying enthusiasm and providing superior customer service
Understanding customer needs and queries about products, prices and services
Advising customers on product ranges best suited to their needs
Achieving the sales target and focus on increasing sales by using advanced sales techniques
Focusing on up selling/cross selling
Maintaining customer relationships in order to build long term brand loyalty
Handling new launches, promotion of products and visual merchandising
Ensuring stock replenishment at all times
Maintaining general cleanliness, hygiene standards and visual displays
Implementing CRM at the store level and providing relevant feedback
Coordinating with customer care center for after sales service
Generating daily sales report
Following all company procedures in ordering, cash handling and other common practices
PROFILE
Diploma holder in business administration, sales, customer service or any related fields
1-2 years of experience in Sales, Customer Service or a similar role
Good English language skills (should be able to speak, read and write)
Well groomed, confident, with good communication skills
Strong selling skills & customer orientation
* Good numerical ability and IT skills.
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