Job Description

RESPONSIBILITIES: 1. Selling

• Assists customers in selecting, purchasing, refunding merchandise while demonstrating excellence in customer service at all times.
• Treat all goods, regardless of value, with care and present to the customer with the highest level of respect.
• Completes customer transactions in a professional, timely manner.
• Inform customers of necessary information they need to know if applicable.

2. Customer Experience

• Maintain a smart and well-groomed appearance when in uniform to convey a professional image of self-confidence and competence.
• Set the stage by applying Apprentice:
• Identify customer's temperaments and flex to their style.
• Provide helpful, friendly assistance in a sincere manner.
• Maintain eye contact.
• Use professional language. * Respond to customer queries and complaints in a polite and courteous manner - refer to the manager or Manager on Duty if appropriate.

3. Floor and Product Presentation

• Demonstrate product features and special product information.
• Ensure floor presentation meets or exceeds brand and DFS requirements.
• Maintains stock levels of all merchandise in the department.
• Be familiar with store layout and direct customers to merchandise, services and facilities as appropriate.
• To assist the Management team in the coordination and execution of all team merchandising activities, including inventory management, presentation quantities, promotional activities and merchandise stock flow.

4. Teamwork

• Works cooperatively with co-workers to accomplish sales and service goals.
• Assist other sales staff in periods of peak demand to ensure that customers in all areas are attended to promptly and efficiently, with waiting time reduced to a minimum.
• Takes action to the problem to solve or effectively communicates to the manager for assistance.
• Provide managers with customer feedback.
• Treat all management and fellow team members with respect to support a healthy and positive team environment.

5. General

• Plans, participates and helps monitor physical inventories as scheduled which includes inventory preparation.
• Maintain light housekeeping. Ensure retail areas and store rooms are neat, clean, hazard free and dust-free.
• Adhere to established health and safety policy and other DFS company policies, procedures, and regulations.
• Attend meetings, trainings & store briefings when required, to gain greater knowledge of the business and products.

We prefer the OWN visa- The location will be Al Ain & Abu Dhabi Job Type: Full-time Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 1 year (Preferred)

License/Certification:

• Own Visa (Preferred)