Job Description

Job Title Sales Assistant

Description

About GMG:GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG's investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets. Key Responsibilities:Describes product features and benefits demonstrates the use and handling of the product Educates clients on brands quality standards and specifications Advises customers on product ranges best suited to their needs Answers customers' queries to help them make a decision on the purchaseProvides information to customers on warranties, features, specifications, maintenance and care of products.Ensures customers' needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standardMaintains awareness of new product launches, promotional events and salesAchieves sales targets by using sales techniques, up-selling and cross sellingEnsures promotions and pricing are accurate and in line with company standards and policiesComputes sale prices and discounts as applicable Maintains sales recordsReceives and processes cash, changes and credit payments and generates invoices and receiptsOperates as a cashier and be consistently accurate in money handling (in case applicable)Follows the store's after sales processes and ensures full adherence to repair/return policies and proceduresAdheres to loss prevention, inventory controls and standard operating procedures of the companyProvides assistance in store merchandising in product placement and arrangement Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all timesSelf-Management:Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan which goes beyond just training and development Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth Educational Qualifications and Certificates:- High School/ DiplomaExperience:- A minimum of 1 to 3 years of relevant experienceSkills:Product/brand knowledgeInterpersonal skillsCustomer service orientationLanguage requirements: English

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