Sales And Operations Manager
Dubai, United Arab Emirates
Job Description
Summary of the Job: Responsible for developing and arriving at sales strategies in accordance with the company\'s annual business plans and goals. Ensure that a sales plan is implemented to maximize brand selling and profitability. Maintain and manage a motivated sales team. Handling the operational tasks of the company. Duties and responsibilities
- Achieving the sales target on a monthly, quarterly and yearly basis.
- Developing existing branches and opening new ones
- Analysis of existing store locations (demand and potential expansion)
- Ensure that store operational procedures are fully followed.
- Manage all sales outlets with the support of store managers to ensure compliance with all aspects of supply, staff performance, and all standards and procedures are followed.
- Continuous motivation of all sales staff.
- Submitting and analyzing visit reports
- Ensure proper stock levels are maintained and non-moving stock is depleted.
- Ensure proper participation in product selection in terms of review and approval with the purchasing team.
- Ensure that all employees are aware of their targets (daily and monthly).
- Monitor sales target and achievement on a daily basis.
- Prepare appraisals for the shop manager and sales staff.
- Prepare Annual Sales Plan, forecasts, budgets, manpower planning, monitoring and reporting to management.
- Preparing sales reports of all kinds on a daily, weekly and monthly basis and presenting them to the management.
- Monitoring the preparation of the shop purchases schedule.
- Maintaining the degree of profitability in sales.
- Studying business needs, marketing/sales promotion programs, analyzing competitors and giving feedback to management.
- Provide input to HR to identify and reward excellent performers and develop career/succession planning.
- Ensure that existing staff and new staff are well trained in product knowledge and all other sales skills.
- Responsible for launching a new kiosk, starting with design and approving contracts with mall management and installation
- Follow up with mall management regarding any concerns and approvals
- Store visits to ensure company standards, and to arrange any maintenance that may be required
- Visiting the branches to check the movement of the items and coordinating with the store and the purchasing team to find out any required items according to the market trend.
- Follow up and check the schedule of all sales staff according to mall timings and business needs
- Ensure that cash deposits are made by all stores and follow up on delays
- Conducting interviews with sales candidates
- Assist in escalating customer complaints after initial resolution to Store Managers / Area Managers.
- Checking IT issues related to shops
- Coordinating with the accounts department to solve any selling problems
- Coordinate with HR for annual leave and any other requests for all sales staff.
- BA/BA in Business Administration or related field; Certificate in Sales, Finance and Operations would be an added advantage.
- MS Office skills with experience in Excel - we are talking about tables, lookups, data projections, data linking.
- Excellent written and verbal communication skills
- Team player with a high level of dedication
- Proven experience in sales and distribution operations and functional problem solving.
- You hold yourself to the highest standards and strive to improve yourself and others every day
- Dubai: Reliably commute or planning to relocate before starting work (Required)
- sales & operations manager in a jewelry industry: 3 years (Required)
- arabic (Required)
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Job Detail
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Job IdJD1487271
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned