Job Description

Sales and Guest Service Associate - Ajman UAE
Role Summary
We are hiring a Sales and Guest Service Associate for our Ajman, UAE location. In this role, you will be responsible for delivering exceptional customer service, maintaining high visual and operational standards, and driving in-store sales through warm hospitality and attention to detail. This is an excellent opportunity to join a fast-paced retail environment where guest satisfaction and operational excellence are top priorities.
Job Details
Job Location: Ajman, United Arab Emirates
Industry: Retail
Function: Hospitality / Travel
Salary: 3500-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Ajman preferred
Job Type: Full Time
What You'll Do

• Provide friendly and professional service by greeting customers and offering prompt assistance
• Follow the Always Fresh standard to ensure all food and beverage items meet quality guidelines
• Enhance customer satisfaction through the S.E.T. principles (Smile, Eye Contact, Thank You)
• Take accurate customer orders and ensure timely service at front counter or drive-thru
• Handle guest complaints with empathy and provide appropriate resolution on the spot
• Assist in visual merchandising and store upkeep to maintain a clean and welcoming environment
• Prepare menu items according to store standards, following training and safety procedures
• Record and report food temperature checks as required by operational guidelines
• Maintain compliance with all restaurant policies, hygiene standards, and safety protocols
• Accurately process transactions, handle cash, issue receipts and refunds, and manage cash till balances

Ideal Profile

• Prior experience in hospitality, quick-service restaurants, or retail customer service roles
• Passionate about delivering outstanding guest service in a fast-paced setting
• Able to communicate clearly and maintain a welcoming demeanor
• Willingness to work varied shifts, including weekends and public holidays
• Detail-oriented, organized, and committed to store hygiene and safety standards
• Basic cash handling and POS system skills are preferred
• Strong teamwork and interpersonal skills

Why Join Us

• Be part of one of the fastest-growing retail brands in the region
• Enjoy a structured training program and on-the-job development
• Career advancement opportunities across multiple brands and locations
• Work in a vibrant, guest-focused environment with a supportive team culture

About the Company
Apparel Group is a global retail powerhouse headquartered in the UAE, representing over 80 brands across fashion, lifestyle, and F and B sectors. With a strong presence in over 14 countries, the Group provides compelling career opportunities through its commitment to innovation, customer experience, and employee growth. Join our diverse and dynamic team as we continue to lead retail excellence across the region.
Job Title Sales and Guest Service Associate - Ajman UAE
Sales and Guest Service Associate - Ajman UAE
Role Summary
We are hiring a Sales and Guest Service Associate for our Ajman, UAE location. In this role, you will be responsible for delivering exceptional customer service, maintaining high visual and operational standards, and driving in-store sales through warm hospitality and attention to detail. This is an excellent opportunity to join a fast-paced retail environment where guest satisfaction and operational excellence are top priorities.
Job Details
Job Location: Ajman, United Arab Emirates
Industry: Retail
Function: Hospitality / Travel
Salary: 3500-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Ajman preferred
Job Type: Full Time
What You'll Do

• Provide friendly and professional service by greeting customers and offering prompt assistance
• Follow the Always Fresh standard to ensure all food and beverage items meet quality guidelines
• Enhance customer satisfaction through the S.E.T. principles (Smile, Eye Contact, Thank You)
• Take accurate customer orders and ensure timely service at front counter or drive-thru
• Handle guest complaints with empathy and provide appropriate resolution on the spot
• Assist in visual merchandising and store upkeep to maintain a clean and welcoming environment
• Prepare menu items according to store standards, following training and safety procedures
• Record and report food temperature checks as required by operational guidelines
• Maintain compliance with all restaurant policies, hygiene standards, and safety protocols
• Accurately process transactions, handle cash, issue receipts and refunds, and manage cash till balances

Ideal Profile

• Prior experience in hospitality, quick-service restaurants, or retail customer service roles
• Passionate about delivering outstanding guest service in a fast-paced setting
• Able to communicate clearly and maintain a welcoming demeanor
• Willingness to work varied shifts, including weekends and public holidays
• Detail-oriented, organized, and committed to store hygiene and safety standards
• Basic cash handling and POS system skills are preferred
• Strong teamwork and interpersonal skills

Why Join Us

• Be part of one of the fastest-growing retail brands in the region
• Enjoy a structured training program and on-the-job development
• Career advancement opportunities across multiple brands and locations
• Work in a vibrant, guest-focused environment with a supportive team culture

About the Company
Apparel Group is a global retail powerhouse headquartered in the UAE, representing over 80 brands across fashion, lifestyle, and F and B sectors. With a strong presence in over 14 countries, the Group provides compelling career opportunities through its commitment to innovation, customer experience, and employee growth. Join our diverse and dynamic team as we continue to lead retail excellence across the region.
Post Details
Job Start Date
Salary from 3500.00
Salary to 4500.00
Number of Vacancies 1
Location -
Location City Ajman
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required