: Responsibilities: * Prepare Quotations for the sales team
Contribute to overall customer satisfaction by promptly answering emails and handling requests by phone.
Communicate with sales team to ensure that orders are processed promptly & with accuracy
Respond to complaints from customers and give after-sales support when requestedEnsure the adequacy of sales-related equipment or material
Respond to complaints from customers and give after-sales support when requested
Store and sort financial and non-financial data in electronic form and present reports
Inform clients of unforeseen delays or problems
About Us: One of the largest business conglomerates in the UAE, the Galadari Brothers Group is driven by ambition, values and boundless experience, engaging in new ventures and maintaining its position as a significant business market player that channels over 40 world-renowned brands and over 5,500 employees from 30 different nationalities. For more than 50 years, Galadari Brothers Group has been leading business sectors such as Heavy Equipment, Automobiles, Food & Beverages, Media, Industrial Construction, Real Estate and Hospitality & Travel. About the Team: GB Equipment Solutions (GBES) is the sole dealer for JCB products with its coverage all over UAE. GBES has two State-of-the-Art 3S facilities (Dubai & Abu Dhabi) and three parts sales branches (Sharjah, Alain & Western Region). With a strength of 95 highly trained professionals serving more than 5,000 loyal JCB customers in UAE, GBES has the second largest construction equipment market share in the UAE.
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