We are seeking a dedicated Russian-speaking Receptionist to join our team and ensure an exceptional experience for our clients.
Key Responsibilities:
Greet and welcome clients in both Russian and English, ensuring a warm and professional atmosphere.
Schedule, confirm, and manage client appointments efficiently, minimizing wait times.
Handle phone calls, emails, and in-person inquiries, providing accurate information about services and promotions.
Process client payments, manage billing inquiries, and maintain accurate financial records.
Ensure the reception area is clean, organized, and reflects the company's high standards.
Collect and relay client feedback to management to continuously improve service quality.
Requirements:
Language Skills:
Fluency in
Russian and English
(both spoken and written) is essential.
Experience:
Previous experience in a beauty lounge or spa reception role is preferred.
Communication:
Excellent interpersonal and communication skills.
Organizational Skills:
Strong multitasking abilities and attention to details
Job Type: Full-time
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