Job Title: Reception/Patient Coordinator (Russian/English Speaking) La Familia Medical Center is seeking a highly motivated and experienced Reception/Patient Coordinator who is fluent in both Russian and English to join our team. The ideal candidate will have a background in a medical center environment and be able to communicate effectively with patients and staff. Responsibilities:
Greet and welcome patients as they arrive at the medical center.
Schedule appointments and ensure that patients are seen by the appropriate healthcare professional in a timely manner.
Answer phone calls and provide assistance to patients with inquiries about appointments, medical procedures, and general information about the medical center.
Manage patient records and ensure that they are updated accurately and in a timely manner.
Verify insurance coverage and collect payments for services rendered.
Communicate with healthcare professionals and staff to ensure that patients receive the best possible care.
Provide translation services for patients who are not fluent in English.
Requirements:
Fluency in both Russian and English.
Experience in a medical center environment is preferred.
Strong communication and interpersonal skills.
Ability to multitask and prioritize tasks effectively.
Excellent organizational skills and attention to detail.
Knowledge of medical terminology and procedures.
Proficiency in computer skills, including electronic medical record systems.
Job Type: Full-time Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Required)
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