Runner
United Arab Emirates, United Arab Emirates
Job Description
:
This role is responsible to deliver luggage, messages, faxes and guest belongings efficiently and in a timely manner, ensuring that they are handled with utmost care and responsibility.
Functional Accountabilities
This role is responsible to deliver luggage, messages, faxes and guest belongings efficiently and in a timely manner, ensuring that they are handled with utmost care and responsibility.
Functional Accountabilities
- Comprehensive knowledge of the Hotel, including all departments, services and outlets
- Always have a smiling, helpful and friendly attitude towards Casts and Guests alike and provide a courteous and professional service at all times
- Actively use the Guests name
- Be aware of and follow all relevant SOP\'s, Policies and Procedures of Paramount Hotel
- Act as a sales person of Paramount Hotel and is able to sell our products
- Perform any related duties as requested by the Front Stage Management
- Assist guests with loading and unloading of luggage as well as delivering it to and collecting it from the guest\'s room ensuring that no damage is being done to any piece of luggage
- Deliver any faxes, messages, parcels, mail, newspapers, etc. to guest rooms in a timely manner, verifying the guest\'s name and room number at all times
- Record any guest deliveries and storage items accurately, using the correct forms
- Issue luggage tags to the guests for any items received
- Store guest\'s luggage according to the Paramount Hotel established procedure
- Assist guests with directions within the hotel (i.e. guide them to their room, a restaurant etc.)
- Minimum of 1-year experience as Runner in an international five star hotel with more than 500 rooms
- Basic hospitality and Guest Services knowledge
- Secondary Education or equivalent
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Job Detail
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Job IdJD1587823
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned