and provide on-site vehicle assistance.
Diagnose and troubleshoot
minor mechanical, electrical, and tire-related issues
on-site.
Perform
jump-starts, battery replacements, tire changes, and quick repairs
as required.
Coordinate with the
towing or recovery team
for vehicles that require workshop repair.
Ensure safe, efficient, and professional handling of vehicles during roadside service.
Communicate clearly with customers regarding the
issue, solution, and estimated repair time
.
Maintain professionalism and empathy when assisting customers in stressful situations.
Record and submit
accurate service and incident reports
for each roadside call.
Inspect and maintain the
service vehicle, tools, and equipment
in good working condition.
Follow
safety standards and operational procedures
for all roadside activities.
Coordinate closely with the
service center and dispatch team
for job tracking and updates.
Deliver a
high standard of customer satisfaction
in line with Liberty Car Care's reputation for excellence.
Desired Candidate Profile
Reliable, proactive, and able to handle emergency situations with composure.
Excellent communication and
customer-handling skills
.
Technically skilled with a strong
problem-solving mindset
.
Positive attitude, professional appearance, and safety-conscious at all times.
Team-oriented and cooperative with dispatch and workshop staff.
Punctual, disciplined, and committed to delivering
top-quality service
.
Preferably with
UAE roadside or automotive service experience
.
Qualifications
Diploma or Technical Certificate in
Automotive, Mechanical, or related field
(preferred but not mandatory).
Minimum
2-3 years of experience
in vehicle maintenance, roadside assistance, or automotive repair.
Strong knowledge of
automotive systems, diagnostics, and repair procedures
.
Ability to work independently and make quick, effective decisions in roadside environments.
Valid
UAE driving license
(manual preferred).
Fluency in
English required; Arabic an advantage
.
Job Type: Full-time
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