Job Description

Key Accountabilities


Sales/Upselling/Telecom services (such as Bill Payments/MNMI/SIM swap/other requests and enquiries) Ensure customer is served duly and maintain the best customer experience Timely activation of the desired plan and service and follow up internally with other stake holders should there be any such requirement at any time Collecting, verifying and validating (from the original) of customer documents and ensuring the safety and confidentiality of customer documents and information In Enterprise premises in UAE (Gov./LE/SME), Business Centers, roadshow locations and specific customer locations assigned by du Maintain the best "Look and Feel" of the roadshow IT and equipment security and safety Ensure updated and efficient information are recorded To ensure work processes and methods are applied in a seamless manner to achieve desired customer experience goals and through which individual monthly sales targets should be met
Qualifications, experience, skills and competencies


Qualifications:


Minimum Diploma degree in Business administration
Experience:


Minimum 1 year of experience in sales field
Skills


Teamwork & Co-operation Excellent communication skills Organizational Commitment Sales Skills Excellent time management Communications Work under pressure Team player Organization skills Being able to follow up and update
Competencies


Please provide the level of competency as per the grade: Level

1

for Band 6, Level

2

for Band 5, level

3

for Band 4, level

4

for Band 3.


Think strategically (Level 1 of 5) Achieve tangible results (Level 1 of 5) Lead breakthrough change (Level 1 of 5) Exceed customer expectations (Level 1 of 5) Nurture, Inspire and Motivate (Level 1 of 5) * Target win-win outcomes (Level 1 of 5)