Job Description

570662



MA



Road Operations Administrator



CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.



We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.



DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?



YOUR ROLE



The mission of the Road Operations Administrator is to ensure the efficient and secure management of transportation and logistics operations for aerospace sector clients, guaranteeing customer satisfaction, compliance with safety standards, and optimal coordination of internal and external resources.



WHAT ARE YOU GOING TO DO?

Operations:

Gather customers' transportation requirements

Process transportation requests from customers

Manage and oversee the execution of customers' transportation schedules

Implement the TMS (Transport Management System) used by our client

Monitor invoicing, coordinate document handover, and ensure payment collection

Provide feedback to internal and external customers on the execution of their operations

Handle customer complaints and implement corrective actions (8D analysis, etc.)

Prepare monthly reports

Lead monthly steering committees and the quarterly COPIL (Logistics & Customs)

Develop and update SOPs

Manage the client's trailer fleet in coordination with relevant internal and external stakeholders

Support the sales team in the aerospace sector

Safety:

Comply with the company's quality, safety, and hygiene standards

Alert your manager in case of any detected risk situation

Ensure the health, safety, and working conditions of all stakeholders within your scope

Apply and enforce all group standards regarding safety and well-being at work within your area of responsibility



WHAT ARE WE LOOKING FOR?



Minimum Bac +5 (Master's degree) in transportation and logistics, international trade, or a related field

Initial experience in a similar position within the transportation and logistics sector or the aerospace or automotive industry

Good knowledge of national and international road freight transport

Proficiency in regulations related to international trade between Morocco and Europe

Knowledge of the specific requirements for transporting aerospace goods

Familiarity with transport management software and tracking systems

Proficiency in Microsoft Office Suite

Fluency in French and English

Knowledge of quality tools (8D, etc.)

Excellent planning, organizational, and time management skills (meeting deadlines)

Ability to build trust-based relationships with clients and ensure responsiveness and compliance with requirements

Strong analytical and critical thinking skills, with the ability to draw conclusions and find solutions

Ability to write clear and structured reports

Ability to lead meetings, deliver presentations, and speak confidently in public

Ability to maintain a positive attitude at work and remain productive in a complex environment



WHAT DO WE HAVE TO OFFER?



With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.



There's no doubt that you will be compensated for your hard work and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.



ABOUT TOMORROW



We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.



Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).

Please note:

Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.