Job Description

Company Description
The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Manage demand, forecasting and inventory as it relates to driving revenue opportunity for the hotel
• Maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
• Monitor transient and group booking pace in order to determine pricing and availability controls for all reservation distribution sources
• Monitor key indicators of hotel performance and third party intelligence sources to identify revenue opportunities
• Liaise with Reservations, Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
• Ensures accurate and timely preparation of analytical reports
• Play an active role in the strategic plan, marketing plan and budgeting processes
• Prepare and present weekly analytical reports
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

Qualifications

• Previous leadership experience within a similar role required
• Computer literate in Microsoft Window applications and relevant computer applications required
• University/College degree in a related discipline required
• Must be extremely detail-oriented
• Excellent communication skills, both written and verbal, required
• Strong interpersonal problem-solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Skills Required