Description

Revenue Manager - Jumeirah Zabeel Saray

United Arab Emirates

JOB DESCRIPTION

About Jumeirah & the Hotel

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different\xe2\x84\xa2 brand promise.

Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Zabeel Saray is a luxurious beachside resort located on the west crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishings, Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman Empire. The resort offers 405 rooms and suites, 38 Royal Residences and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. The resort offers Sinbad\'s Kids Club complete with splash park, nightlife destination Music Hall and a collection of eight diverse restaurants which offer a vibrant selection of culinary experiences. The resort also offers motorised and non-motorised water sports, complete with private jetty offering shuttle boat transfers to and from the main-land of Dubai.

About the Job

An opportunity has arisen for a Revenue Manager to join Revenue Management department in Jumeirah Zabeel Saray. The main duties and responsibilities of this role:

To ensure all rates and programmes are loaded as per company policy and brand standards.

Maintains accurate system information in all systems relevant to both rates and descriptions.

Ensures rate parity through daily competition check and check of channel pricing.

Ensures strict inventory management is in place to maximise revenues, achieve financial targets and ensure customer satisfaction.

Maintains the transient rooms inventory for the resort and is responsible for maximizing transient revenue through the effective use of Opera and Synxis.

Ensures daily reports are correct and issues in a timely manner and adheres to company policy.

Ensures allotments are in place and all standards are adhered to in relation to release periods and materialization.

Identifies changes in trends when applicable.

Ensures releases group rooms back into general inventory and ensures clean booking windows for customers.

Ensures group room blocks are controlled and are following contractual release periods to ensure space is opened up for transient demand.

Highlights discrepancies in market segmentations and ensures quality of reservations is correct and standards are followed.

Trains where required colleagues to ensure standards are understood and followed.

Ensures team members have current knowledge for all relevant processes, policies and promotions to perform their duties.

Assists in weekly forecasting of rooms revenue.

Implementing and recognising potential opportunities within the system to enhance hotel performance.

F&B and Spa revenue management implementation and maintenance.

About You

The ideal candidate for this position will have the following qualifications, experience, skills and competencies:

Apprenticeship/long-term training in Hotel or Hospitality Management

Diploma in Hotel Administration

At least 2 years\' experience in Reservations, Front Office Operations, Revenue Administrator or similar

Capable in basic mathematics, including the calculation of common statistics, ratios and percentages, and have a working knowledge of simple algebra

Fully knowledgeable of Opera, SynXis or similar CRS

Good skills in Microsoft Excel

Understand Group and Catering positioning within a hotel

Excellent written and verbal English skills

Good presentation and training skills

Understanding of need time strategy as developed by revenue management

Has high degree of intelligence and charisma and relates well to others

Has high degree of \xe2\x80\x9cemotional intelligence\xe2\x80\x9d, remaining rational and calm under pressure

Takes initiative and works through obstacles, taking personal responsibility for results

Open-minded and excited by cultural and professional diversity

Intent on Revenue Management as a career path

Demonstrates the values of our Guiding Principles: Teamwork, Respect, Innovation, People Focus, Integrity and Continuous Growth

Commitment to delivering a high level of customer service with internal and external customers.

About the Benefits

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentive and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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JOB INFO

Job Identification 1443

Job Category Revenue, Reservation & Distribution

Apply Before 30/09/2023, 00:36

Job Schedule Full time

Locations Jumeirah Zabeel Saray, Crescent Road (West), Dubai, AE

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