IIQAF Group is seeking an experienced and results-driven
Retail Supervisor
to oversee daily store operations within our business supplies and equipment retail division in Dubai. The successful candidate will be responsible for
supervising retail staff, driving sales performance, managing inventory, and ensuring excellent customer service standards
.
This role is ideal for professionals with strong
retail supervision, team leadership, and operational management experience
in a fast-paced retail environment.
Key Responsibilities
Supervise and manage
day-to-day retail store operations
Lead, train, and motivate
sales associates and retail staff
Monitor sales performance and achieve
daily and monthly sales targets
Ensure high standards of
customer service and product knowledge
Oversee
inventory control, stock replenishment, and merchandising
Handle customer issues, escalations, and complaints professionally
Ensure compliance with
company policies, pricing, and retail procedures
Prepare sales reports and support store management initiatives
Required Skills & Qualifications
Proven experience as a
Retail Supervisor, Store Supervisor, or Retail Team Leader
Strong leadership, communication, and people management skills
Experience in
sales operations, inventory management, and merchandising
Customer-focused mindset with problem-solving abilities
Proficiency in
POS systems and basic reporting tools
Ability to work flexible shifts in a retail environment
Preferred Qualifications
Experience in
business supplies, office equipment, or B2B retail
Knowledge of
retail KPIs, sales forecasting, and stock control
Multilingual communication skills (English required; Arabic a plus)
Experience working in
Dubai or UAE retail markets
Why Join IIQAF Group
Competitive salary:
AED 10,000 - AED 12,500 per month
Leadership role in a growing
Business Supplies & Equipment organisation
Professional retail environment with career advancement opportunities
* Supportive management and performance-driven culture
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