Job Description

Retail Operations Manager - Al-Futtaim Group - Dubai, UAE
Position Overview
Al-Futtaim Group is seeking an experienced Retail Operations Manager to lead and optimize the performance of multiple retail showrooms across the UAE. The role focuses on driving sales growth, improving operational efficiency, and ensuring the highest standards of customer service and visual presentation. The successful candidate will provide leadership to showroom teams, enhance profitability, and support strategic retail initiatives across the business.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Retail
Salary: AED 22000-26000 (market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Drive retail sales performance through effective leadership, KPI monitoring, and team motivation.
• Analyze financial reports to identify strengths and areas for improvement across showrooms.
• Implement corrective actions to optimize profitability and sales per square foot.
• Ensure consistent adherence to operational standards and service excellence in all locations.
• Lead initiatives to improve customer experience, store compliance, and merchandising quality.
• Collaborate with brand managers and marketing teams on seasonal promotions and campaigns.
• Plan and manage store layouts, product placement, and space optimization to maximize ROI.
• Oversee inventory and replenishment to ensure product availability and minimize shrinkage.
• Manage team performance through coaching, training, and regular performance reviews.
• Develop succession plans and identify high-potential employees for leadership development.
• Ensure stores comply with all safety, audit, and brand display standards.
• Support the planning and execution of new store openings, refurbishments, and closures.

Ideal Profile

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• 5-7 years of progressive experience in retail operations management, preferably with multi-store oversight.
• Proven ability to deliver sales growth and operational improvements in a fast-paced retail environment.
• Strong leadership, communication, and analytical skills.
• Proficient in interpreting financial performance metrics and using data for decision-making.
• Experience managing cross-functional teams and coordinating with multiple departments.

Skills Set

• Retail operations management
• Team leadership and performance development
• KPI-driven sales optimization
• Financial analysis and budgeting
• Visual merchandising and store planning
• Customer experience enhancement

Why Join Us

• Work with one of the region's most respected and diverse retail groups.
• Lead operations across premium, high-traffic retail environments.
• Enjoy professional growth in a performance-driven and collaborative culture.
• Competitive compensation, benefits, and long-term career advancement opportunities.

About the Company
Al-Futtaim Group is a leading diversified conglomerate headquartered in Dubai, operating across five major divisions - Automotive, Financial Services, Real Estate, Retail, and Healthcare. Partnering with over 200 global brands, the Group employs more than 35,000 professionals across 20+ countries in the Middle East, Asia, and Africa. Guided by its core values of Respect, Excellence, Collaboration, and Integrity, Al-Futtaim Group continues to shape industries, deliver value, and enhance the lives of customers throughout the region.
Job Title Retail Operations Manager - Al-Futtaim Group - Dubai, UAE
Retail Operations Manager - Al-Futtaim Group - Dubai, UAE
Position Overview
Al-Futtaim Group is seeking an experienced Retail Operations Manager to lead and optimize the performance of multiple retail showrooms across the UAE. The role focuses on driving sales growth, improving operational efficiency, and ensuring the highest standards of customer service and visual presentation. The successful candidate will provide leadership to showroom teams, enhance profitability, and support strategic retail initiatives across the business.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Retail
Salary: AED 22000-26000 (market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Drive retail sales performance through effective leadership, KPI monitoring, and team motivation.
• Analyze financial reports to identify strengths and areas for improvement across showrooms.
• Implement corrective actions to optimize profitability and sales per square foot.
• Ensure consistent adherence to operational standards and service excellence in all locations.
• Lead initiatives to improve customer experience, store compliance, and merchandising quality.
• Collaborate with brand managers and marketing teams on seasonal promotions and campaigns.
• Plan and manage store layouts, product placement, and space optimization to maximize ROI.
• Oversee inventory and replenishment to ensure product availability and minimize shrinkage.
• Manage team performance through coaching, training, and regular performance reviews.
• Develop succession plans and identify high-potential employees for leadership development.
• Ensure stores comply with all safety, audit, and brand display standards.
• Support the planning and execution of new store openings, refurbishments, and closures.

Ideal Profile

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• 5-7 years of progressive experience in retail operations management, preferably with multi-store oversight.
• Proven ability to deliver sales growth and operational improvements in a fast-paced retail environment.
• Strong leadership, communication, and analytical skills.
• Proficient in interpreting financial performance metrics and using data for decision-making.
• Experience managing cross-functional teams and coordinating with multiple departments.

Skills Set

• Retail operations management
• Team leadership and performance development
• KPI-driven sales optimization
• Financial analysis and budgeting
• Visual merchandising and store planning
• Customer experience enhancement

Why Join Us

• Work with one of the region's most respected and diverse retail groups.
• Lead operations across premium, high-traffic retail environments.
• Enjoy professional growth in a performance-driven and collaborative culture.
• Competitive compensation, benefits, and long-term career advancement opportunities.

About the Company
Al-Futtaim Group is a leading diversified conglomerate headquartered in Dubai, operating across five major divisions - Automotive, Financial Services, Real Estate, Retail, and Healthcare. Partnering with over 200 global brands, the Group employs more than 35,000 professionals across 20+ countries in the Middle East, Asia, and Africa. Guided by its core values of Respect, Excellence, Collaboration, and Integrity, Al-Futtaim Group continues to shape industries, deliver value, and enhance the lives of customers throughout the region.
Post Details
Job Start Date
Salary from 22000.00
Salary to 26000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required