Coral Perfumes is seeking an experienced and performance-driven
Retail Manager
to oversee and manage retail operations across multiple perfume outlets. The role focuses on
sales growth, team management, customer experience, and operational excellence
, ensuring brand standards and profitability are consistently achieved.
Key ResponsibilitiesRetail Operations & Sales
Manage day-to-day operations of Coral Perfumes retail stores
Drive sales performance, revenue growth, and achievement of monthly and annual targets
Implement sales strategies, promotions, and upselling techniques to maximize profitability
Monitor store KPIs such as sales per square foot, conversion rate, ATV, and repeat customers
Team Leadership & People Management
Recruit, train, motivate, and supervise shop supervisors and sales staff
Set clear sales targets and conduct regular performance reviews
Ensure staff grooming, discipline, attendance, and adherence to company SOPs
Build a customer-focused, high-performance retail team
Customer Experience & Brand Standards
Ensure exceptional customer service and premium brand experience in all stores
Handle customer complaints professionally and ensure timely resolution
Maintain Coral Perfumes brand image, VM standards, and store presentation
Inventory & Stock Control
Oversee stock management, replenishment, and inventory accuracy
Monitor slow-moving, fast-moving, and high-margin products
Coordinate with warehouse and procurement teams to avoid stock shortages or overstocking
Compliance & Reporting
Ensure compliance with company policies, mall regulations, and UAE retail laws
Prepare daily, weekly, and monthly sales and operational reports
Provide insights and improvement recommendations to management
Coordination & Expansion Support
Work closely with marketing for promotions, launches, and campaigns
Support new store openings, staff onboarding, and training
Conduct regular store visits and audits
Required Qualifications & Experience
Minimum
5-8 years of experience
in retail management (preferably perfumes, FMCG, beauty, or luxury retail)
Proven experience managing
multiple retail outlets
Strong understanding of retail KPIs, inventory management, and customer service
Experience handling sales teams and achieving aggressive targets
UAE retail experience is preferred
Skills & Competencies
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Sales-driven and result-oriented mindset
Strong problem-solving and decision-making skills
Ability to work under pressure and manage multiple stores
Job Type: Full-time
Pay: AED5,000.00 - AED7,000.00 per month
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