Job Description

Ramada By Wyndham Manama City Centre is now seeking a Restaurant supervisor to join our team in Bahrain.

Job Summary

The Restaurant Supervisor is responsible for supervising all aspects of the restaurant for its smooth operation on a daily basis.She/He is responsible for delegating tasks to all the restaurant team members and ensuring that the responsibilities are completed in a timely manner.Her/his ultimate goal will be to provide world-class customer service to the guests.

Education & Experience

Diploma in Hospitality, or a related field At least 1 year of progressive experience in a hotel . Proficiency in Restaurant Management Software

Physical Requirements

Flexible and long hours sometimes required

General Requirements

Doing proper shift handovers to inform colleagues about what happened in the shift and what is important for the rest of the day/week. Inform the management of any visit of VIP guests to the outlets. Ensure that menus are handled properly and replace damaged or outdated materials. Being aware of the health and safety requirements for the department and making the associates aware of those. To report immediately any incidents of accident, fire, theft, loss, damage, unfit food, or other irregularities and take such action as may be appropriate or possible At all times keeping good communication with the kitchen about changes, dietary requests, VIPs etc. Ensure compliance with sanitation and safety regulation

Fundamental Requirements

Directing and delegating tasks and giving instructions to the team during the shifts. Checking preparations before and during the shift. Ensuring the progress and delivery of tasks and making sure quality standards are met in doing so. Train, motivate and evaluate new and existing staff. Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer requests & complaints Evaluating the staffing requirements per shift and also make decisions when staffing requirements change during the shifts. Working together with other departments to supervise all tasks to be done in an efficient and timely manner. Keeping the supplies and stock up to requirements, including advising the restaurant manager on the required materials. Working along in the shifts, being knowledgeable about all products to answer the questions of both guests and staff. Working together with the entire F&B management on new ideas and improvements for the department. Checking bills, tables progress, preparations, waiting time for food and drinks to prevent mistakes. Supervising the restaurant clean up and closing procedures. COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands--think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8--Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Job Location: Ramada Manama City Center, Building 3236, Road 4654, Block 346, Al Seef District, Manama, N/A N/A Employment Status: Full-time Employment Disclaimer In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.