Job Description

Job Summary

The Restaurant Supervisor is responsible for overseeing daily restaurant operations, ensuring excellent customer service, maintaining quality standards, and supporting staff performance. This role acts as a bridge between management and front-line staff to ensure smooth, efficient, and profitable operations.

Key Responsibilities

Supervise and coordinate daily front-of-house and/or back-of-house operations Ensure high standards of customer service and promptly resolve guest complaints Monitor staff attendance, performance, grooming, and adherence to company policies Assist in staff training, onboarding, and motivation Ensure compliance with food safety, hygiene, and health regulations Manage table reservations, guest flow, and peak-hour service Support inventory control, stock checks, and waste reduction Assist management with scheduling, reporting, and operational planning Ensure cleanliness, ambiance, and proper setup of the restaurant at all times Handle cash, POS systems, and daily closing procedures when required
Requirements & Qualifications

Proven experience as a Restaurant Supervisor or similar role Strong leadership and team management skills Excellent communication and customer service abilities Knowledge of food safety, hygiene standards, and restaurant operations Ability to work flexible shifts, including weekends and holidays Problem-solving skills and attention to detail Basic computer skills and familiarity with POS systems
Preferred Skills

Experience in high-volume or fine-dining restaurants Multilingual abilities Conflict resolution and guest recovery skills Knowledge of inventory and cost control
Job Type: Full-time

Pay: From AED2,300.00 per month