Job Description

About L'ETO Group

L'ETO Group was born from a philosophy that blends the heart and mind of nutritious and healthy dining complemented by an iconic dessert selection. Inspired by the core elements of summer -- freshness, vibrance, and warmth -- we've grown from a single cafe in Soho into 40+ locations across the UK, UAE, Saudi Arabia, Qatar, and beyond.

Joining L'ETO means being part of a global brand where creativity, ownership, and hospitality come together to create unforgettable experiences.

Job Overview:

As a Restaurant Supervisor at L'ETO Group, you will be responsible for overseeing daily operations, coordinating the team, and ensuring smooth service in a fast-paced environment. This role requires strong leadership, hands-on teamwork, and attention to detail to maintain our high service standards and deliver an exceptional guest experience.

Duties & Responsibilities:

Organization of the restaurant operations on a daily basis with a various shift assignment; Ensuring the personnel's full awareness of the menu and service offered by the brand; Keeping the restaurant clean and organized for the full day service while following the food code requirements; Finding the best efficient way to serve the food/drinks/pastries in the restaurant regardless of the footfall; Engaging the staff on the allocated shift to work in the best and positive mood getting along with the reaching the branch's sales and performance targets; Planning the staff's schedule ensuring the maximum efficiency and swift performance; Managing and assisting with the minor documentation required from and for staff's (sick leave, leave application, various HR requests); To be responsible and fully involved in the restaurant's operation; Doing inventories and stock takes on a permanent basis, refilling the stocks on time keeping the par levels and ensuring the availability of all ingredients always; Predicting and/or preventing the guest's dissatisfaction on every possible level; Making the guest's comments work positively for the company's improvements, prosperity and growth; Ensuring the equipment is taken care of and managed in a proper manner with permanently performed maintenance; Arranging the records, files and service reports required for the restaurant's operation; Performing the duties according to the weekly schedule.

Requirements & Qualifications:

Previous UAE or Gulf Experience on a managerial position (at least 8-14 staff members); Being super friendly, super strict and super fair to the team; Being a positive, self-confident and ambitious person; Being ready to be accepted by a warm and friendly team; Additional trainings, tastings, guidance will be provided; English speaking; Russian knowledge is a nice asset; Active laptop & mobile user (manuals, schedules, reports, team announcements are online); Neat & Tidy personality; Having high level of ownership and responsibility.
Job Type: Full-time