Job Description

Job Title:

Restaurant Supervisor

Job Summary:

We are seeking a skilled and motivated

Supervisor

to join our casual dining team. The ideal candidate has experience in a fast-paced restaurant, is passionate about business development, and is dedicated to ensuring an exceptional dining experience for every guest.

Restaurant Supervisor Key Responsibilities

1. Team Management & Leadership

Supervise and motivate front-of-house and service staff. Create and maintain staff schedules to ensure adequate coverage. Conduct performance appraisals, coaching, and disciplinary actions as needed. Ensure all team members follow company policies and service standards.

2. Inventory Management & FEFO

Oversee daily, weekly, and monthly inventory checks and stock counts. Enforce FEFO principles to minimize waste and ensure freshness. Liaise with suppliers to manage stock levels and track delivery timelines. Maintain accurate stock records and reconcile discrepancies.

3. Revenue Generation & Cost Control

Monitor daily sales and assist in achieving monthly revenue targets. Identify opportunities for upselling and implement strategies to increase average check size. Reduce operational costs through waste management, staff efficiency, and portion control. Work with management to plan and execute promotions or events.

4. Health & Safety Compliance

Ensure adherence to local and company hygiene, sanitation, and safety protocols. Conduct daily pre-shift health and safety checks. Maintain proper food storage and temperature logs. Train staff on proper food handling, PPE usage, and emergency procedures.

5. Customer Service Excellence

Resolve guest complaints and feedback promptly and professionally. Monitor guest satisfaction through feedback tools and reviews. Maintain dining area ambiance, cleanliness, and readiness at all times.

Requirements

Education & Experience

High school diploma or equivalent (hospitality diploma preferred). Minimum 2-3 years of experience in a supervisory role in F&B or hospitality.

Skills

Strong leadership and interpersonal skills. Proficient in POS systems and inventory software. Excellent problem-solving and decision-making abilities. Ability to work in a fast-paced environment with attention to detail. Barista skills essentials. Ability to oversee kitchen operations.

Working Conditions

Must be willing to work evenings, weekends, and holidays. May be exposed to hot and cold environments.
Job Type: Full-time

Pay: From QAR4,500.00 per month