We are hiring a dedicated and experienced Restaurant Supervisor to lead our front-of-house team at our newly opening coffee shop in Al Ain. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to ensure smooth daily operations while maintaining high service standards.
Key Responsibilities:
Oversee daily restaurant operations and ensure excellent customer service
Supervise and support waitstaff, baristas, and other team members
Monitor food quality, presentation, and hygiene standards
Handle customer inquiries, feedback, and complaints professionally
Manage staff schedules, training, and performance evaluations
Ensure compliance with health and safety regulations
Assist in inventory control and ordering supplies
Coordinate with kitchen and management to maintain workflow and service quality
Qualifications:
Minimum 2 years of supervisory experience in a restaurant or cafe setting
Strong leadership and team management skills
Excellent communication and problem-solving abilities
Ability to work under pressure and multitask effectively
Knowledge of POS systems and basic administrative tasks
Must be currently residing in the UAE and available to start immediately
Willing to undergo a one-day paid trial at our Dubai branch prior to final hiring
Benefits:
Competitive salary
Staff meals and beverages
Supportive and professional work environment
Career growth opportunities within the company
Job Type: Full-time
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