Job Description

Posting Title: Restaurant Supervisor
Industry: Hospitality
Salary: AED 2,500 to AED 3,000 + Accommodation + Visa + Medical
Work Experience: 1-3 years
Summary
We are looking for a experienced and well professional Restaurant Supervisor for one of our prestigious hospitality client in Al Ain. Who plays a pivotal role in ensuring the smooth, efficient, and guest-centric operation of a high-volume hospitality dining establishment. Reporting directly to the Restaurant Manager, this position is responsible for overseeing daily front-of-house activities, leading a team of service staff, maintaining exceptional service standards, and contributing to a positive guest experience. The ideal candidate will demonstrate strong leadership, operational efficiency, and a deep understanding of restaurant management principles.
Responsibilities

• Supervise and mentor front-of-house staff, including waiters, hosts, and bartenders, ensuring consistent service delivery.

• Manage daily operations, including shift scheduling, staff assignments, and performance monitoring.

• Ensure adherence to food safety, hygiene, and health regulations at all times.

• Handle guest complaints promptly and professionally, turning negative experiences into positive outcomes.

• Monitor inventory levels of consumables and coordinate with the kitchen and procurement teams to prevent stockouts.

• Utilize restaurant management software to track sales, manage reservations, process orders, and generate daily reports.

• Maintain a clean, organized, and welcoming dining environment in line with brand standards.

• Promote the restaurant through active engagement on social media platforms, including content creation and customer interaction.

• Assist in onboarding and training new team members, ensuring they are aligned with service protocols and company culture.

• Collaborate with the management team to implement marketing initiatives, special events, and promotional campaigns.

• Prepare daily and weekly operational reports using Microsoft Word and other reporting tools.

• Ensure compliance with company policies, labor laws, and safety procedures across all shifts.

Requirements

• 1-3 years of proven experience in a restaurant or hospitality setting, with at least 6 months in a supervisory or team lead role.

• Proficient in using restaurant management software (e.g., POS systems, reservation platforms, inventory tools).

• Strong command of Microsoft Word for report writing, documentation, and operational planning.

• Experience managing social media accounts for a restaurant or hospitality brand, including content scheduling and engagement.

• Demonstrated ability to lead, motivate, and develop a team in a fast-paced environment.

• Excellent communication, interpersonal, and conflict resolution skills.

• Ability to work flexible hours, including evenings, weekends, and public holidays.

• Valid UAE work visa and willingness to reside in provided accommodation.

• High school diploma or equivalent; formal hospitality or business qualification is a plus.

• Knowledge of UAE labor laws and hospitality industry standards.

Benefits
Salary & Benefits: AED 2000 to AED 2500+ Visa + Accommodation +Medical
Gender: Male

Skills Required