Job Description

Job Summary:

Sweet Greens is seeking a dedicated and experienced Restaurant Supervisor to oversee daily operations, ensure exceptional customer service, and support the team in delivering a smooth and efficient dining experience. The ideal candidate will be hands-on, organized, and passionate about healthy food and hospitality.

Key Responsibilities:

Supervise front-of-house staff to ensure excellent customer service and adherence to company standards. Monitor food quality, hygiene, and safety regulations. Oversee daily operations, including opening/closing procedures, staff schedules, and inventory control. Handle guest complaints and resolve issues promptly and professionally. Assist in onboarding, training, and developing team members. Ensure the restaurant is clean, well-organized, and properly stocked at all times. Collaborate with the kitchen and management team to ensure seamless operations. Support promotional activities and contribute to improving customer experience and retention.

Requirements:

Proven experience in a supervisory role in a restaurant or hospitality setting. Strong leadership and team management skills. Excellent communication and problem-solving abilities. Customer-oriented with a positive and proactive attitude. Flexibility to work shifts, weekends, and public holidays. Knowledge of food safety and hygiene standards. Fluent in English; Arabic is a plus.

Preferred Qualifications:

Diploma or certification in Hospitality Management or related field. Familiarity with POS systems and restaurant management tools.
Job Types: Full-time, Permanent

Pay: AED2,500.00 per month