Answering phone calls and responding to emails regarding reservations.
Making, modifying, or canceling reservations in the system.
Ensuring accurate and efficient booking processes.
Handling special requests and accommodating guest needs.
Sales and Customer Service:
Providing information about the restaurant's menu, pricing, and special events.
Promoting the restaurant and its offerings to potential customers.
Upselling or cross-selling additional services, like special menus or packages.
Handling customer complaints and resolving issues related to reservations or dining experiences.
Key Skills
The ability to communicate clearly and effectively both verbally and in writing is crucial.
Providing exceptional service and creating a positive experience for guests is a primary focus.
Accuracy in recording information and managing reservations is essential.
Proficiency in using reservation systems and other relevant software is required.
The ability to promote the restaurant and its offerings is important.
Addressing customer concerns and resolving issues effectively is necessary.
Russian Speaking is mandate.
Job Type: Full-time
Pay: AED1.00 per month
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