Job Description

Restaurant Manager (European)
Job Title: Restaurant Manager
Cuisine Focus: European
Reports To: General Manager / Owner
Oversees: Front of House Team, including Hosts, Servers, Bartenders
Job Summary:
We are seeking an experienced and dynamic Restaurant Manager to lead the daily operations of our established European fine-dining restaurant. The ideal candidate will be a passionate leader with a deep understanding of European cuisine, wine, and service standards. You will be responsible for delivering an exceptional guest experience, driving profitability, and fostering a positive and professional team environment.
Key Responsibilities:

• Leadership & Team Management:
• Recruit, train, mentor, and schedule all front-of-house staff.
• Conduct pre-shift meetings to communicate specials, service standards, and goals.
• Lead by example, fostering a culture of excellence, teamwork, and respect.
• Manage staff performance, provide constructive feedback, and handle disciplinary actions when necessary.
• Guest Experience & Service:
• Ensure every guest receives impeccable, knowledgeable, and personalized service.
• Proactively address and resolve guest complaints and feedback with grace and efficiency.
• Maintain a visible presence on the floor, engaging with guests to ensure satisfaction.
• Uphold and evolve the restaurant's standards for service, ambiance, and presentation.
• Operations & Financial Management:
• Manage daily restaurant operations, including opening and closing procedures.
• Oversee inventory levels for front-of-house supplies, including beverages and linens.
• Control labor costs and manage budgets in line with financial targets.
• Analyze financial reports, including P&L statements, to identify trends and opportunities for growth.
• Ensure compliance with all health, safety, and sanitation regulations.
• Menu & Wine Knowledge:
• Possess an expert-level understanding of our European menu, including ingredients, preparation methods, and provenance.
• Maintain comprehensive knowledge of the wine list, with a strong emphasis on European regions, and guide guests in their selections.

Qualifications & Skills:

• Proven experience as a Restaurant Manager or Assistant Manager in a high-volume, fine-dining European restaurant.
• Exceptional leadership and interpersonal skills.
• Strong financial acumen and business management skills.
• In-depth knowledge of European cuisines, wines, and service etiquette.
• Excellent problem-solving abilities and composure under pressure.
• Impeccable personal presentation and communication skills.
• Flexibility to work evenings, weekends, and holidays.

Skills Required