Job Description

Restaurant Manager
Reports to: General Manager / Owner
Job Overview:
The Restaurant Manager holds the overall responsibility for the restaurant's success. This is a strategic role focused on the big picture: financial performance, brand standards, human resources, and long-term guest satisfaction. While they may step in during busy services, their primary focus is on business management, leadership, and driving profitability.
Key Responsibilities:

• Business & Financial Management: Manage the P&L statement, control costs (food, beverage, labor), analyze financial reports, and develop strategies to maximize revenue and profitability.
• HR & Staffing: Oversee all human resource functions, including recruitment, hiring, training, performance reviews, scheduling, and payroll.
• Marketing & Promotion: Work with marketers or owners to develop and implement promotional strategies, events, and community engagement to drive business.
• Strategic Leadership: Set the tone for the entire operation. Develop and enforce policies, uphold the restaurant's vision and standards, and foster a positive company culture.
• Vendor & Inventory Management: Negotiate with suppliers, manage vendor relationships, and oversee overall inventory control systems.
• Guest Experience Strategy: Monitor online reviews, guest feedback, and implement systemic changes to continuously improve the overall customer experience.
• Compliance: Ensure the restaurant complies with all health, safety, and liquor licensing regulations.

Qualifications & Skills:

• Extensive management experience (5+ years) in the hospitality industry.
• Strong business and financial acumen, with experience in budgeting, forecasting, and cost control.
• Excellent leadership and people-management skills, with the ability to inspire a large team.
• Degree in Hospitality Management or a related field is often preferred.
• Strategic thinker with outstanding problem-solving and decision-making abilities.
• Deep understanding of marketing and customer relationship management.

Skills Required