We are seeking a well-presented, friendly, and communicative Hostess to be the first point of contact for our guests. The Hostess will manage the flow of the dining room, handle reservations, and ensure every guest receives a warm and welcoming experience from arrival to departure.
Key Responsibilities
Greet guests with a warm, friendly, and professional attitude.
Manage the waiting list and seating chart to ensure smooth guest flow.
Handle all reservation inquiries through phone, WhatsApp, email, and booking platforms (ServMe, Seven Rooms, Open Table etc).
Confirm bookings, record special requests, and coordinate with the team to prepare for upcoming reservations.
Escort guests to their tables and present menus.
Maintain cleanliness and organization at the reception and entrance area.
Communicate guest preferences or concerns to the service team and managers.
Assist with answering guest questions regarding menu items, promotions, or restaurant information.
Support the service team during busy periods when needed.
Follow company grooming standards, policies, and service procedures.
Requirements
Previous experience as a hostess or in a customer-facing role is preferred.
Excellent communication skills, both spoken and written.
Confident, polite, and comfortable handling guest interactions.
Ability to manage reservations and seating efficiently.
Positive attitude, strong teamwork, and professionalism.
Ability to multitask and stay organized during busy periods.
Flexibility to work shifts, weekends, and holidays.
Job Type: Full-time
Pay: From AED2,800.00 per month
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