We are looking for a friendly, professional, and well-presented
Hostess
to be the first point of contact for our guests. The ideal candidate will have excellent communication skills, a welcoming personality, and the ability to manage reservations and seating efficiently while maintaining a high standard of customer service.
Key Responsibilities:
Greet and welcome guests warmly upon arrival.
Manage reservations, walk-ins, and waitlists effectively.
Escort guests to their tables and ensure they are comfortably seated.
Provide accurate waiting times and handle seating rotations fairly.
Answer phone calls and assist with reservations or inquiries.
Maintain cleanliness and organization of the reception and dining area.
Communicate guest needs and special requests to servers and management.
Handle guest complaints or concerns politely and escalate when needed.
Support the team with basic tasks during busy periods.
Requirements:
Previous experience as a hostess or in customer service (preferred).
Strong communication and interpersonal skills.
Professional appearance and positive attitude.
Ability to multitask and stay calm under pressure.
Flexible schedule, including evenings, weekends, and holidays.
What We Offer:
Competitive salary plus tips.
Friendly and supportive team environment.
Training and growth opportunities.
Job Types: Full-time, Permanent
Pay: AED2,500.00 - AED3,000.00 per month
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