Job Description

FULL JOB DESCRIPTION

Job Category

Food & Beverage & Culinary

Location

Dubai

Schedule

Full-Time

Position Type

Management

Company and restaurant description:

Medusa is a dynamically developing gastronomic company with a 20-year history. The company employs more than 1,300 professionals in more than 40 venues in 3 European countries. The wide portfolio includes restaurants, bistros, bars, pubs, a chain of breweries, cafes, and nightclubs. Additionally, it operates within the business sector, covering complete catering for concerns such as Volkswagen's production or Amazon's logistics center. In December 2022, the company entered the UAE market with the first MINT Concept in Dubai Mall and the second MINT Concept in City Walk. In November 2023, it opened an Italian restaurant called PRIMI, this time in the licensed section of City Walk. NOX, an evening concept directly above PRIMI and LUNICO an innovative Spanish fine culinary destination located in J1 Beach.

We are seeking a seasoned proffessional, passionate , high calibre manager with experience in managing high-end and high-volume venues to join our dynamic team and help us create unforgettable moments for our guests.

If you're enthusiastic about hospitality and thrive in an inspiring environment where every day brings new excitement, then this is the place for you!

Please read carefully before applying :

Job description:

Employees/staff

Ensure the smooth operation of the venue with the provision of service for the customer Ensure effective venue management and staff work organization to achieve maximum customer satisfaction Manage approximately 40 employees with your management team Control set standards for service and product Lead the establishment staff to organize their work effectively and ensure they are properly informed Ensure effective planning of staff numbers, shifts, allocation of responsibilities, and use of working time pool according to the customer traffic curve (seasons, prime time) to achieve the target within the set wage budget. Ensure compliance with the dress code Participate in continuous training and knowledge checks of the establishment staff Participate in the recruitment and selection of new employees
Environment

Ensure proper opening and closing of the establishment Maintain the establishment in perfect condition and cleanliness - identify/communicate defects, follow hygiene regulations, cleaning processes, and sanitation days Secure and monitor sufficient inventory at the establishment, prevent inventory shortages Effectively manage the budget allocated to controllable operating (overhead) costs according to the set objective Adhere to the set layout of furniture, decorations, and other functional parts in the interior and exterior, as well as the fixed atmospheric settings forming the character of the establishment (music, lighting, candles), implement interior design/layout guidelines
Product

Be familiar with the whole portfolio of products, bear responsibility for compliance with standards and technological procedures during preparation/serving Ensure that goods for the establishment are ordered exclusively from contracted suppliers
Profit

Bear responsibility for the proper accounting and recording of financial resources (cash, takings) and valuables Ensure proper reporting to the company's management Actively seek ways of achieving turnover targets within a defined time frame Maintain a high level of service provided to customers, deal effectively with customer complaints Maximize sales opportunities by understanding customer needs, customer behavior, and evaluations of product offerings and quality Ensure awareness of all services and products offered by the establishment Ensure and manage sales opportunities and stock, overhead reserves at the establishment to maximize sales

Requirements:

Previous experience as a General Manager of high-end and high-volume licensed venue Proven skill experience in organizing and managing a team of 40+ staff for at least 5 years English language proficiency Customer orientation Microsoft Office at a moderately advanced level A high level of responsibility and independence Ability to handle conflict and stressful situations Professional presentation Excellent communication skills Ability to train, effectively motivate, and mentor your staff
Job Type: Full-time

Application Question(s):

Do you have experience in fine dinining or high-end restaurant ? Are you well oriented in finance, P&L, and SOP ? Do you have exceptional guest relationship and team leading skills ? What is your salary expectations? What visa do you currently hold? Have you overseen and managed a team of 40 members before?
Experience:

F&B Management: 5 years (Required)
Expected Start Date: 01/10/2025