Job Summary: We are seeking a motivated and experienced Lebanese Floor Supervisor to oversee the restaurant floor operations in our establishment. The ideal candidate will have at least 2 years of experience in a similar role within the restaurant industry, excellent leadership skills, and a strong knowledge of Lebanese cuisine. As a floor supervisor, you will be responsible for ensuring that all customers receive exceptional service and overseeing the work of the floor staff. Key Responsibilities:
Oversee and manage the restaurant floor operations, ensuring that all customers are receiving exceptional service at all times
Supervise and train floor staff, including servers and hostesses, to ensure that they are providing a high level of service
Ensure that the restaurant is always clean and well-presented, including the dining area, restrooms, and staff uniforms
Maintain a positive and professional relationship with customers, addressing any concerns or complaints promptly and effectively
Ensure that all restaurant equipment is in good working condition and report any issues to the appropriate personnel
Work closely with the kitchen staff to ensure that orders are prepared correctly and delivered to the customers in a timely manner
Manage inventory and ordering of supplies for the restaurant floor
Ensure compliance with all health and safety regulations
Requirements:
At least 2 years of experience in a similar role within the restaurant industry
Strong leadership skills, with the ability to motivate and manage a team effectively
Excellent customer service skills, with the ability to handle customer complaints and concerns professionally and effectively
Strong knowledge of Lebanese cuisine and culture
Excellent communication and interpersonal skills, with the ability to build positive relationships with staff and customers
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Proficient in Microsoft Office and restaurant management software
Must be fluent in English and Arabic
If you are a Lebanese National with the required experience and skills, and are passionate about delivering exceptional service and promoting Lebanese culture, we encourage you to apply for this exciting opportunity. Job Type: Full-time Application Question(s):
What is your nationality?
Do you need to serve a notice period? (Y/N) (If yes, How long?)
Experience:
Floor Supervisor: 2 years (Required)
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