Residences Lounge Assistant

Dubai, United Arab Emirates

Job Description

Company Description
SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

We are seeking a friendly and professional Residences Lounge Assistant to join our team in Dubai, United Arab Emirates. As a Residences Lounge Assistant, you will play a crucial role in ensuring our residents and guests have an exceptional experience in our exclusive lounge area. Your warm personality and commitment to outstanding service will contribute to creating a welcoming and comfortable environment for all visitors.

  • Greet and welcome residents and guests to the lounge area with a friendly and professional demeanour
  • Assist guests with inquiries, requests, and reservations for lounge services
  • Maintain the cleanliness and organization of the lounge area, ensuring it meets high standards of hygiene and presentation
  • Prepare and serve light refreshments, beverages, and snacks as required
  • Monitor and replenish lounge supplies and amenities
  • Coordinate with other departments to fulfil guest requests and resolve any issues promptly
  • Ensure compliance with health and safety regulations
  • Assist in organizing and setting up for special events or gatherings in the lounge area
  • Provide information about local attractions, dining options, and services to guests
  • Maintain accurate records of guest interactions, requests, and feedback
Qualifications
  • Excellent communication skills in English; knowledge of additional languages is a plus
  • Strong customer service orientation with a friendly and approachable demeanour
  • Attention to detail and ability to maintain a clean and organized work environment
  • Effective time management skills and ability to multitask in a fast-paced setting
  • Basic computer skills for managing reservations and guest records
  • Knowledge of hospitality industry standards and best practices
  • Previous experience in hospitality or customer service roles preferred
  • High school diploma or equivalent required
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Ability to stand for extended periods and lift up to 25 pounds
  • Professional appearance and adherence to grooming standards

Skills Required

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Job Detail

  • Job Id
    JD2248521
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned