Reservations Team Leader
Dubai, DU, AE, United Arab Emirates
Job Description
Hotel reservation agents are
responsible for keeping accurate records about customer bookings, payments
, and any additional information that hotel staff might need when interacting with a guest. They might also use records to follow up with previous customers to encourage them to book another stay at the hotel.Checking reservations daily for compliance to ensure that the minimum response time is Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests. Ensuring that quality of reservation is maintained in terms of guest details, rates, payment methods etc. Planning and using efficient organizational skills to run the daily operation. Organizing on-the-job and weekly training for all staff. To keep reservations staff informed on all changes or developments within the hotel and the company. To spot-Check reservations made the previous day and Check all VIP arrivals Training, developing, and motivating staff to increase productivity.
Job Type: Full-time
Experience:
* Hotel Industry: 1 year (Required)
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Job Detail
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Job IdJD2014772
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned