Reservations & Communication Agent

Full time

Four Seasons Resort Dubai at Jumeirah Beach

The Four Seasons Resort Dubai at Jumeriah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth.

Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms \xe2\x80\x93 including 49 suites \xe2\x80\x93 subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.

Join our Team

Work on a team that is built on mutual respect, collaboration, excellent service.

Four Seasons provides employees with the same level of care that we expect to be shared with our guests.

Four Seasons have been ranked in FORTUNE Magazine\'s 100 best companies to work for since 1998.

Responsibilities

The Core Agent is responsible for providing general information about the hotel and assisting callers.

Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.

Processes reservations from the sales office, other hotel departments, and travel agents.

Knows the type of rooms available as well as their location and layout.

Creates and maintains reservation records by date of arrival and alphabetical listing.

Communicates reservation information to the front desk.

Open and close the availability as and when required of hotel in all channels and website.

Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers

Preferred Qualifications and Skills

At least 1-2 years\xe2\x80\x99 experience in a similar role within 5* Luxury Hotels

Bachelor\xe2\x80\x99s Degree in Hospitality Management or Equivalent

Strong communication and customer service skills

What to Expect: You Will...

Be part of a cohesive team with opportunities to build a successful career with global potential.

Have the opportunity to engage in diverse and challenging work.

Be recognized for excellence

Four Seasons Hotels