Reservations Agent (arabic Speaker)

Dubai, United Arab Emirates

https://www.mncjobsgulf.com/company/fairmont

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Job Description

Company Description
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids' Club.

Handle Group and Individual Reservations inquiries via email, phone and WhatsApp according to the stringent Reservations Standards set forth by management to enhance guest engagement and maximize overall hotel revenue
Aims to upsell rooms and other services to maximize the profitability of the company
Is fluent in all Accor distribution and reservations systems, Accor Rate architecture and Revenue practices
Leases and cooperates with other departments as needed
Creates reports or partake in projects as directed by management
Assists other Business Units as and when needed

Qualifications