Reservations Agent
Abu Dhabi, United Arab Emirates
Job Description
? Receives, processes and confirm guest room reservations made by clients on the phone, letter or fax. ? Inputs all reservations into the computer recording all pertinent information. ? Attends to enquiries, complaints and requests regarding reservations. ? Remains up to date with all promotions in and around the hotel. ? Follows established procedures to process all room reservations, rates, confirmations, hotel facilities, etc. ? Maintains established filing systems of all correspondence. ? Collates and prepares reports as required by Revenue Coordinator. ? Informs Revenue Coordinator/Front Office Manager of any special request relevant to reservation ? Promotes and maintains good public relations and endeavours to maximize business ? Maintains an accurate room status at all times ? Carries out weekly inventory of current office supplies and prepares requisition accordingly ? Organizes visa request for hotel guest as per hotel policy ? Up-sells whenever an opportunity is identified ? Uses guest recognition skills effectively ? Maintains regular and effective liaison between other departments with particular emphasis on Front Office. Job Types: Full-time, Permanent Salary: From AED1,700.00 per month Ability to commute/relocate:
- Abu Dhabi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
- Hotel: 2 years (Required)
- Opera Systems: 2 years (Required)
- Interface: 1 year (Required)
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Job Detail
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Job IdJD1547556
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned