Minimum 5+ years of experience in hospitality, campground operations, or front-desk management
- Strong communication and interpersonal skills
- Experience handling high-volume bookings
- Excellent organizational and multitasking abilities
- Ability to work in a fast-paced environment, especially during peak seasons
- Problem-solving and conflict-resolution skills
- Ability to work weekends, holidays, and flexible hours as required
- Familiarity with camp occupancy management
- Professional written and verbal communication abilities
- Experience handling guest complaints, escalations, or service recovery situations
- Ability to ensure accuracy in billing, receipts, and financial records
- Ability to enforce camp rules while maintaining positive guest relations
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