Reservation Manager Uae National

Dubai, United Arab Emirates

https://www.mncjobsgulf.com/company/manpowergroup

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Job Description

We are currently seeking for Reservations Manager - UAE NATIONAL who is passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Reservations Manager you are responsible for managing the Reservations Department and promote a helpful and professional image to our guests
Key Responsibilities:

Give full cooperation to any customer requiring assistance with a prompt, caring and helpful attitude and anticipate client's needs

Be thorough with the application of room reservations and group reservations procedure

Know the required operation procedures and maintain an awareness of guest profile through system

Show complete product knowledge, understand rate structure and apply rate management

Ensure all administration procedures are maintained to hotel and company standards

Positively contribute to all the sales activities within the hotel and maximize sales opportunities

Ensure all incoming calls are answered as per company standards, information received by fax is inputted and tallies with the computer and requests are confirmed to correctly and within 24 hours

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