Reservation Agent
Muscat, Oman
Job Description
We are currently looking for a Reservation Agent who is ready to join immediately in muscat, I am with the following requirements: Job Role : Reservation Agent
Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers\xe2\x80\x99 desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
Providing support to customers who may need to amend or cancel a reservation. Reservation Agent Requirements:
High school diploma.
Certified travel associate (CTA) / certified travel counselor (CTC) / certified with IATA, preferred.
Experience working in sales or public relations, preferably in the hospitality or travel industries.
Customer-service experience.
Excellent written and verbal communication skills.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Proficient in microsoft office suite.
Flexible working hours. Urgently needed Job Types: Full-time Salary: OMR 250 \xe2\x80\x93 OMR 350 per month Work Remotely:
Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers\xe2\x80\x99 desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
Providing support to customers who may need to amend or cancel a reservation. Reservation Agent Requirements:
High school diploma.
Certified travel associate (CTA) / certified travel counselor (CTC) / certified with IATA, preferred.
Experience working in sales or public relations, preferably in the hospitality or travel industries.
Customer-service experience.
Excellent written and verbal communication skills.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Proficient in microsoft office suite.
Flexible working hours. Urgently needed Job Types: Full-time Salary: OMR 250 \xe2\x80\x93 OMR 350 per month Work Remotely:
- No
- English (Required)
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Job Detail
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Job IdJD1528728
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMuscat, Oman
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EducationNot mentioned