Job Description

****PLEASE CHECK THE JOB DESCRIPTION FIRST BEFORE APPLYING***

• 2-3 Experience in Travel and Tourism Industry / Hotel Reservation Booking in UAE is a must.
• We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers\xe2\x80\x99 questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills.
• Applicant that speaks Arabic is a plus.

*

• INCHARGE WITH BOOKING RESERVATIONS AND SALES
• DEALS WITH HOTEL PARTNERS RESERVATIONS
• MUST SPEAKS ENGLISH AND ARABIC
• MALE / FEMALE
• MUST SPEAK ENGLISH AND ARABIC
• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation or transportation on the customers\xe2\x80\x99 desired travel dates.
• Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
• Processing payments and sending confirmation details to customers.
• Sorting out any issues that may arise with bookings or reservations.
• Selling and promoting reservation services.
• Answering any questions customers might have about the reservation process.
• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
• Providing support to customers who may need to amend or cancel a reservation.

Job Types: Full-time, Permanent Salary: From AED1,000.00 per month COVID-19 considerations:
Social Distancing