Reservation Agent

Dubai, United Arab Emirates

Job Description

p The opportunity is based in Dubai p p Open for candidates based in UAE only p p strong Job Responsibilities strong p p Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations p p Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations p p Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures p p Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same p p Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times p p Develop and maintain professional relationships with all computer associate... and supervise and inform manager of all issues and coordinate with call center to resolve same p p Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts p p Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis p p Ensure compliance to all security and safety standards on everyday basis and ensure optimal utilization of all resort software systems and maintain knowledge on all room types and its availability p p strong u Candidate Profile u strong p p - Excellent communication skills p p - Strong background in front desk reservation p p - Flexible and with positive attitude p p - Engaging personality p p - Must have hands-on experience in Opera System p p strong u Compensation u strong p p -Basic Package inclusive of everything accommodation transport food- Taken care by the candidate within the salary bracket p p -Visa p p -Medical insurance p p Note Only shortlisted candidates will be contacted p

Benefits

Skills Required

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Job Detail

  • Job Id
    JD1477464
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned