Reservation Agent and Front Desk Agent - UAE National Job in MS HR

Reservation Agent And Front Desk Agent Uae National

Abu Dhabi, AZ, AE, United Arab Emirates

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Job Description

We are looking for a UAE National in the position of Reservation agent and Front Office agent.

Process and confirm guest room reservations made by clients on the phone, letter or fax

Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc. Show complete product knowledge, understand rate structure and apply rate management Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor Promote and maintain good public relations and endeavors to maximize business Maintain an accurate room status at all times Ensure all incoming calls are answered as per the standards, information received by fax is inputted, etc. Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified
Job Type: Full-time

Pay: AED7,000.00 - AED10,000.00 per month

Application Question(s):

* Are you a UAE National with family book?

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