Job Description

The Role

The Manager of Research Services is responsible for oversight of Research Services operations for the firm's Middle East offices. Working closely with the Department's EMEA Director, Senior Director, the Department's centralized Research Resources, Training & Engagement teams, and the larger Knowledge Management & Practice Services group, he/she ensures that the research needs of the lawyers and staff in the office(s) he/she manages are fully met. The Manager promotes the development and utilization of innovative research-related technology to support the Firm's commitment to providing exceptional client service. PRIMARY FUNCTIONS AND RESPONSIBILITIES Responsibility Performs high-level research and ensures that all requests are responded to in a timely manner and to the highest standards. Collaborates with the Department's centralized Research Resources and Training & Engagement teams to evaluate new research resources, methods, and technology, and to provide related training support to the Firm's lawyers and staff. Collaborates with other Middle East-located business professionals to support their research needs. May provide subject-matter expertise to support one or more of the Firm's practice areas. Keeps abreast of new developments affecting the fields of legal and business research; proactively shares knowledge with teammates. Liaises with Middle East-located vendors and works closely with the Research Resources team on office- or region- specific contract renewals and new purchases. Works closely with the Research Resources team on all Middle East office collection development matters and budget-related processes. POSITION DESCRIPTION o Reviews and approves invoices on a timely basis. o Adheres to Department budget; seeks opportunities to improve Department efficiency and reduce expenses by streamlining operations; o Collaborates with the Firm's larger Knowledge Management & Practice Services group on various initiatives as appropriate or as needed. This may include participating in technology implementation pilot groups and providing detailed feedback on KM projects. o Provides resource-specific and/or technology-specific expertise to support the Firm's innovation efforts, particularly with respect to research analytics and hybrid research/legal workflow tools. o Utilizes the Department's workflow software to record and manage research and some administrative tasks. o Utilizes the Department's ILS system as needed. o Ensures that the Department's physical spaces (print collection, reading, training, and collaboration areas) are well maintained. o Actively participates in Departmental meetings, projects, and initiatives. o Establishes clear expectations with stakeholders o Conducts orientation for new and lateral lawyers and staff. o Performs other related duties as assigned.



Requirements

EDUCATION AND EXPERIENCE This job requires:

o The local jurisdiction's equivalent of a U.S. Master's degree in Information or Library Science; or o 5 - 7 years equivalent experience; or an equivalent combination of education and experience. OTHER QUALIFICATIONS AND REQUIREMENTS: To perform the job successfully, an individual must demonstrate the following knowledge skills and abilities: o Arabic and English speaker o Written communication skills o Verbal communication skills o Customer service skills o Supervisory skills o People management skills o Interpersonal skills o Leadership skills o Strategic thinking o Self-starter o Project management skills o Teamwork o Planning/organizational skills o Problem solving skills o Ability to adapt to change and balance competing demands o Ability to read, analyze, and interpret business and professional publications, prepare business correspondence, proposals and reports, effectively present information to groups of employees, and respond to questions from employees, managers, clients and vendors. o Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts) o Ability to define problems, collect data, establish facts, draw conclusions COMPUTER SKILLS To perform this job successfully, an individual should be proficient in the following software and research tools: o Microsoft Office Suite including: Excel, Outlook, Word, PowerPoint, etc. o Westlaw, Lexis, Bloomberg Law, VitalLaw, litigation and transactional analytics tools (ex., LexMachina), and regional-specific industry-standard research tools.



About the company

RecruitME are a specialized recruitment consultancy supplying top tier business support staff to Dubais leading multinational organizations. We carefully source, screen and select only the very best candidates to assist our clients in making easier recruitment decisions faster. Differentiating ourselves from standard recruitment agencies our consultants have been carefully chosen for their backgrounds in business support for leading multinational organizations. Having been both the client and the candidate previously, we have an insiders understanding of the recruitment process and our clients needs. What we do: Specializing in business support positions we can assist in introducing a small selection of experienced administration, finance and human resource candidates with the relevant experience to benefit your business. Our careful screening process ensures that we have met with and can give a concise overview of each candidates skills and current situation before you meet them. We pride ourselves on sending our clients only the very best available candidates in the market to ensure a simplified, hassle free and timely recruitment experience for all involved.